Diagnostic Imaging and Healthcare IT: Hewlett Packard




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May 2008
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April 2008
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Deployment Solutions

ISVs Achieve Accelerated Sales Cycles and Increased Customer Satisfaction with Rorke Data's Turnkey Value Added Deployment Solutions

Rorke Data's Turnkey Value Added Deployment Solutions (TVADS)

Today's customers are asking their ISVs for total turnkey solutions that reduce risk. While many ISVs only sell software, ISVs are finding that working with a hardware solutions partner accelerates the sales process, reduces risk, saves time and money, speeds up the implementation of delivering total turnkey solutions to their customers, and improves customer satisfaction.

The solution for many of today's ISVs is to engage Rorke Data's Turnkey Value Added Deployment Solutions (TVADS). This comprehensive set of solutions surround your business with a robust array of resources designed to address and manage your customers' hardware infrastructure requirements.

We supply the talent and expertise you need to build and maintain a hardware support infrastructure that is right for your product and your customer. Most importantly, we free your in-house resources to focus on your core business demands.

Benefits for The ISV

  • Reduced Sales Cycles — We assess your customer's needs and provide the customer with hardware and services quotes in a fast and accurate manner. We develop a detailed implementation plan with full project and asset management, configuration design, development and documentation of the process, documented procedures, and detailed schedules from receipt of order to delivery to customer.
  • Higher profit margins — By eliminating hardware support and deployment costs, you can achieve higher margins and avoid the lower margins associated with hardware. Boost your bottom-line results with a practice that remains focused on your core business.
  • Simplified Pre and Post –sales support — We single source the hardware and third party software products required to support your software solution; coordinate all resources for the deployment plan, including your sales and engineering team, end–user customer, HP services and Rorke Data; conduct installation, testing, integration and compatibility testing using policies, co–developed with your software/engineering team and targeted users; and offer a standardized platform and documentation.
  • Ensured on-time project delivery - As project managers, we schedule and track the work flow process, integrate the turnkey system, and develop quality management documentation as per our ISO9000 and Quality Management System. We then schedule, procure and integrate the hardware infrastructure before loading and configuring the OS and your software applications. We do more to keep projects on time by focusing on customer data collection, document management, asset management, service management and more. We're not done until we stage and test the complete environment.
  • Ready resources for global opportunities - We provide the resources to support you in creating business opportunities for global deployments and 7 x 24, mission critical worldwide services. This is accomplished through our partnership with HP and our in-house logistics expertise.
  • Improve overall customer service - Rorke Data's Turnkey Value Added Deployment Solutions are an attractive option that gives an ISV a competitive advantage. Building an effective hardware infrastructure can be costly, time-consuming and challenging. While many ISVs feel the need to oversee the deployment of their software solution, not every organization wants to invest in the resources, such as specialized facilities, staffing bandwidth, funding, and highly skilled professionals. Our TVADS managers stand ready to augment your deployment and work alongside your staff to assist with your product deployment. We'll help you analyze the outcomes and fine-tune internal processes for the next deployment project. Our customers routinely achieve 100% success rates with our deployment services.
  • Risk Reduction For Your Customers - ISVs have found that when they team with the same hardware partner, deployments go more smoothly and with better customer satisfaction. Potential customers see that having the same hardware partner reduces their risk by working with a proven team.

A Proven Process

Rorke Data provides a shared foundation of technologies, tools, services and intellectual capital that enables an uninterrupted process. We are partners that help you adapt to a constantly changing business climate and easily manage growth. Rorke Data can help you develop a total deployment plan for your customers' mission critical applications. We offer ISVs a single point of accountability and the highest standards of service and satisfaction. Rorke Data's Turnkey Value Added Deployment Solutions can be tailored to your specific requirements.

Working With An Experienced Partner

Rorke Data is committed to working with ISVs to support and provide their customer deployments. Today, many innovative ISVs partner with Rorke Data because of our best-in-class practices on service, our ISO9002 certification and quality management standards, our record of on-time deliveries, our engagements with executive customer management and our many years of solutions integration experience. Our knowledge and expertise of HP products and services is unsurpassed. Our reputation for satisfied customers showcases our commitment for optimum results. We pride ourselves in our project management strengths and in our staff that helps you achieve your goals. Our world class high-availability CIP Integration facility is available for ISVs to use, along with the dedication of many of our product certified technicians.

 

 
 


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