 About Rorke Data: Rorke Data is an ISO 9002 certified, global subsidiary of the $2.2B data storage distributor, Bell Microproducts (NASDAQ:BELM). Rorke was acquired in May 2000, and has over 16 years of sales and technical experience specific to storage-centric application environments, value-added distribution, & global deployment services.
Rorke’s brand is particularly well known within the digital content-based vertical markets such as Broadcast, Publishing, & Healthcare. These markets are defined by their mission critical nature and share common traits specific to large data storage environments. By leveraging Bell Micro, Rorke is authorized to offer both tier one branded products, as well as lower cost, high-performance generic storage & server products, all backed with global professional services.
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Value-Add Services
INTEGRATED STORAGE SOLUTIONS
Co-design and integrate standard and custom storage solutions; services include:
- Scope of work definition
- Revision controlled documents
- Work instructions for custom integrations
- Formatting/configuring, and testing of desktop, rackmount, JBOD/array, and RAID (SCSI-SCSI, SCSI-IDE, FC-IDE, FC-FC) storage systems
- Integration services
- Assembly and power-on tests
- RAID configuration setting
- Library integration, configuration, and integrity testing
- Loading of franchised software applications
- Total solution staging and integration
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Professional Services
- Professional Services: Pre-sales configuration planning, Statement-of-Work proposal development, Proof-of concept testing, pre-site optimization, full on-site installation, and a range of on-site service options.
- Regional support: Rorke maintains sales, service, and 3rd party service relationships throughout Asia and the Pac-Rim.
- Installation: Complete on-site deployment including large-scale or phased projects over time.
- Maintenance: Options range from advanced parts replacement to on-site contracts for both Rorke branded products and a range of 3rd party products depending on location.
- Call center: Rorke and Bell Micro share and co-staff a nation-wide call center with 24 hr phone, beeper, and web support for service contract owners.
- Multiple Off-site Spare Hubs: Rorke & Bell Micro manage several regional spares warehouses on a global basis.
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| Rorke Data and Bell Micro maintain a network of six integrated R&D/interoperability in-house facilities located globally. |
- Proof-of-concept testing
- Customer site emulation
- Performance measurement
- Training
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- Heterogeneous platform experience
- Dedicated application engineers
- Storage & Network interoperability
- OEM certification
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RAID • SAN • NAS
- ImageSAN for Mac OSX & Win
- HP RAID & SAN
- EMC RAID & SAN
- SUN RAID & SAN
- Sony NAS
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Software: Back-up, Archive, & Virtualization
- Avalon
- Software Generation Ltd
- ImageSAN
- XenData
- PoINT
- OTG/Legato
- CA
- Telestream
- Retrospect
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Fibre Channel Connectivity
- Brocade Switches
- Qlogic Switches & HBAs
- Emulex HBAs
- Adaptec HBAs
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Libraries & Disk-to-Disk Archive
- DISC/NSM Blu-Ray Libraries
- Sony AIT, SAIT, & WORM
- Pioneer DVD-R
- StorageTek Tape & BladeStore
- TDK Disk Publishing
- Quantum
- Sony PetaSite
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Servers: Branded & White Box
- HP Platinum VAR
- Trademark White Box
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